Exact Synergy Enterprise

Setting Up Quality Analysis

Introduction

You have to define the settings for a quality analysis before you can design it. For more information, see How-to: Managing Assessments. At this screen, you can define the settings for a quality analysis.

Menu path

Workflow/Setup/Assessment/Settings - Quality analysis

Roles & rights

To create new planning and answer requests, function right 5 - Create request types, and edit request types without responsibility is required. By default, users with the Corporate General Manager and Corporate HR roles have this function right.

For more details on what you can do with function rights or levels, go to System/Setup/Security/Function rights, select the required module, and then click on the relevant ID. To find out the functions you can perform with a particular role, go to System/Setup/Security/Roles, type in the description, click Refresh, and then click the required link under the Role column.

Button

Save

Click this to save the changes.

Close

Click this to exit.

Description

Documents section

Type: Questions

Type or select the document type created for the quality analysis questions.

Note: The document type will contain all the test or poll questions.

Finish

Type or select a document to link to a quality analysis when a respondent finishes answering the questions. For example, you can attach a note to thank the respondents for participating in the quality analysis.

Request types section

Planning

Type or select the request type created for the quality analysis planning/schedule. Click New to create a new request type.

Note: The request type is only used for the quality analysis functionality. Only people who receive this request can execute a quality analysis, within the start and end time indicated in the planning request.

Answers

Type or select the request type created for storing the answers to the quality analysis. Click New to create a new request type.

Note: The request type is only used for the quality analysis functionality. Exact Synergy Enterprise will create this type of request for every answer replied in a quality analysis.

Scores: Percentage section

You need to set the minimum and average score in order to determine whether a respondent pass or fail a quality analysis. For example, a quality analysis has four questions with the corresponding score, as tabulated below:

	Question 1	Question 2	Question 3	Question 4
Score for Answer 1	*5	5	2	2
Score for Answer 2	10	*10	5	10
Score for Answer 3	15	15	10	*20
Score for Answer 4	20	20	*15	25

Note:

The score for answers 1, 2, 3, and 4 is determined by the score set in the answer template. For example, if a respondent chooses Answer 1 for Question 1, he will obtain a score of 5 but if he chooses Answer 2 for Question 1, he will obtain 10. The asterisks (*) indicate the score for the actual answers selected by the respondent.

Minimum

Type the minimum score per question, in terms of percentage, that must be obtained by a respondent in order to pass a quality analysis.

Note: The minimum score analyzed per question is taken from the minimum score obtained in the quality analysis. It will not take other scores into account.

Example:

From the tabulation, the respondent has selected Answer 1 for Question 1, as indicated by the asterisks (*). Therefore,

	The score percentage obtained for Question 1
=	The score obtained for the answer selected for Question 1	x 100%
	The maximum score possible for Question 1)	x 100%
=	5/20 x 100% = 25%

Using the same calculation method, the score obtained for Question 2, 3, and 4 are 50%, 100%, and 80% respectively. As a result, the minimum score obtained for the quality analysis is 25%.

A respondent will pass a quality analysis if the minimum score obtained is more than the set minimum score per question. For example, a respondent will pass a quality analysis if the minimum score that he obtains is 25% and the minimum score per question is set as 20%

However, a respondent will fail a quality analysis if the minimum score obtained is less than the set minimum score per question. For example, a respondent will fail a quality analysis if the minimum score that he obtains is 25% and the minimum score per question is set as 30%.

Average

Type the average score for the quality analysis that must be obtained by a respondent in order to pass a quality analysis.

Example:

From the tabulation,

	The total maximum score for the quality analysis
=	The maximum possible score for Question 1 + The maximum possible score for Question 2 + The maximum possible score for Question 3 + The maximum possible score for Question 4
=	20 + 20 +15 +25 = 80

The total score obtained for the quality analysis

The score obtained for Question 1 + The score obtained for Question 2 +

The score obtained for Question 3 + The score obtained for Question 4

5 + 10 +15 +20 = 50

	The percentage of total score obtained for the quality analysis
=	The total score obtained for the quality analysis	x 100%
	The total maximum score for the quality analysis
=	50/80 x 100% = 62.5%

A respondent will pass a quality analysis if the percentage of total score obtained for the quality analysis obtained is more than the set average score. For example, a respondent will pass a quality analysis if the percentage of the total score that he obtains is 62.5% and the average score is set as 60%.

However, a respondent will fail a quality analysis if the percentage of total score obtained is less than the set average score. For example, a respondent will fail a quality analysis if the percentage of the total score that he obtains is 62.5% and the average is set as 70%.

Assortments section

Test

Select the assortment in which the quality analysis items are stored.